Privacy Policy
Last Updated: 01-07-2024
PoojaSeva.com (“we,” “our,” “us”) is committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (the “Site”), use our services, or make a payment via Razorpay. By using our Site and services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
1.1 Personal Information
When you book a puja, participate in a festival, or contact us, we may collect personal information such as:
- Full Name
- Email Address
- Phone Number
- Postal Address
- Payment Information (via Razorpay)
- Religious Preferences (if provided)
1.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you, including:
- Browser Information
- IP Address
- Device Information
- Operating System
- Site Usage Data (pages visited, time spent on pages, etc.)
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information. Cookies are small data files stored on your device that help us understand how you use our Site, improve your experience, and provide personalized services.
2. How We Use Your Information
We use the information we collect to:
- Provide and Manage Services: Process your puja bookings, festival participation, and other related services.
- Payment Processing: Facilitate secure payment transactions via Razorpay.
- Communication: Send you confirmation emails, updates about your bookings, and other service-related communications.
- Personalization: Tailor the content and services we offer based on your preferences and past interactions.
- Improvement: Analyze usage data to enhance our website, services, and user experience.
- Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers, such as Razorpay, who assist us in providing our services, processing payments, and conducting business operations. These providers are obligated to protect your information and only use it for the purposes we specify.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owner as part of the transaction.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information, such as payment details, during transmission.
- Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job duties.
- Regular Security Audits: We conduct regular security audits and updates to safeguard our systems and data.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to legal obligations.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in the emails we send or by contacting us directly.
6. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our Site and updating the “Last Updated” date above. Your continued use of our Site and services after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
PoojaSeva.com
Email: contact@poojaseva.com
Phone: +917217276720
Address: Subhash Nagar, Dehradun, Uttarakhand